Root Cause Analysis
The popular term Root Cause Analysis
describes a wide variety of methods used to identify the causes of
problems (tracing problems to their origins) and helps answer the
question of why they happened in the first place, which in turn,
helps us put measures in place to prevent recurrence.
At some point, every company encounters problems that need
solving, whether they are of a catastrophic nature like a massive
oil spill, or of a more common nature, like turn-around times that
are slower than you would like. (If your operation has never
encountered a problem, stop reading this immediately and head
directly to Vegas because you've got some serious luck on your
side!) However, for those of us who lack a lucky rabbit's foot, we
need an effective, efficient and reliable root cause analysis
method to resolve problems that have already occurred and to help
prevent future problems.
Many of the Root Cause Analysis methods can be utilised in basic
problem solving, however they have received criticism for being too
basic and not sophisticated enough to analyse root causes to the
depth that is needed to ensure that solutions are identified and
the problem is solved.
At ARMS Reliability, we are firm believers in the Apollo Root
Cause Analysis methodology. This particular Root Cause Analysis
method is a logical, practical process that taps into the
creativity inside each of us in order to uncover and implement the
best solutions. We have seen this method solve real-world problems
for numerous clients all over the world, in industries including
mining, transportation, aerospace, petro-chemical, utilities,
manufacturing, telecommunications and healthcare.