Root Cause Analysis

Root Cause Analysis

The popular term Root Cause Analysis describes a wide variety of methods used to identify the causes of problems (tracing problems to their origins) and helps answer the question of why they happened in the first place, which in turn, helps us put measures in place to prevent recurrence.

At some point, every company encounters problems that need solving, whether they are of a catastrophic nature like a massive oil spill, or of a more common nature, like turn-around times that are slower than you would like. (If your operation has never encountered a problem, stop reading this immediately and head directly to Vegas because you've got some serious luck on your side!) However, for those of us who lack a lucky rabbit's foot, we need an effective, efficient and reliable root cause analysis method to resolve problems that have already occurred and to help prevent future problems.

Many of the Root Cause Analysis methods can be utilised in basic problem solving, however they have received criticism for being too basic and not sophisticated enough to analyse root causes to the depth that is needed to ensure that solutions are identified and the problem is solved.

At ARMS Reliability, we are firm believers in the Apollo Root Cause Analysis methodology. This particular Root Cause Analysis method is a logical, practical process that taps into the creativity inside each of us in order to uncover and implement the best solutions. We have seen this method solve real-world problems for numerous clients all over the world, in industries including mining, transportation, aerospace, petro-chemical, utilities, manufacturing, telecommunications and healthcare. 

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Root Cause Analysis Training, Services & Software   

Root Cause Analysis Training

ARMS Reliability has been delivering training courses in Root Cause Analysis methodology throughout the world for the last 17 years both at public training courses and at client sites. In this time we have trained over 20,000 people in effective problem solving, helping individuals and their companies achieve many business improvements.

 Click here to read our client testimonials


Public Training

Root Cause Analysis Training ClassesOur 2 Day Root Cause Analysis Facilitators Course is offered conveniently in major cities and centers worldwide throughout the year. These public training seminars allow companies to send small to medium sized groups of people in a cost effective manner to be trained in Root Cause Analysis

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In-house Training

For larger groups, or for those wishing to complete an investigation on a company specific problem, we offer a variety of in-house training courses which can be tailored.

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Who is this training for?

Ideal for anyone who's job involves problem solving, defect elimination, quality control or incident investigation from any industry.


Root Cause Analysis Services

Our services are designed to enable you to get the most out of your Root Cause Analysis program. We have root cause analysis experts who can assist in facilitating investigations as well as guiding you through RCA program development, and reviewing and analysing the health of your program to ensure it is meeting your business needs.

In addition to RCA training, companies engage ARMS Reliability for various reasons, including:

Tick Facilitate Incident Investigations
Tick RCA Program Development and Gap Assessment
Tick Continuous Improvement 

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Root Cause Analysis Software RealityCharting

RealityCharting® Software 

RealityCharting® is a user friendly software solution created to help people better understand their problems and identify effective solutions that prevent recurrence. 

View more information on RealityCharting® Software



Global Public Training Courses

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Companies that we have trained in Root Cause Analysis and that use the Apollo Root Cause Analysis methodology of Problem Solving are:


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