This course provides a working knowledge of the Apollo Root Cause Analysis method. It helps anyone to understand fundamental problem-solving processes and examines the basic concept of problem-solving, and how to facilitate an effective problem analysis. On the second day, students will apply everything learned to a prepared scenario. This is practice with a ‘real world’ example, and to demonstrate the effectiveness of the method. Students learn how to facilitate an investigation using role play.
- Effectively facilitate an RCA using the Apollo Root Cause Analysis methodology
- Create cause and effect chart using actions and conditions to identify root causes
- Identify and select effective solutions to implement