RCA Training Courses - Accident & Incident Investigation

 

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RCA101 - Root Cause Analysis Participants Course

 


Course Duration: 1 Day

 

Course Overview:

  • A 1 day introduction to effective problem solving and root cause analysis using Root Cause Analysis
  • This is a perfect first course in effective problem solving for anyone  and a required course for anyone who participates in a Root Cause Analysis
  • The students will learn how to apply ARCA to both simple systems and complex groups of systems.

Course Key Learning:

  • The students will learn root cause analysis. They will work several instructor - led exercises that build upon each other to learn how to identify causes and to recognize the difference between actions and conditions.
  • The students will be exposed to a new way of thinking about a problem and learn a step by step method to solve any problem the work place can present.
  • Each module builds upon the progression of effective solution generation in an approach that complements the ARCA method facilitator Course and its methodology.

Course Modules:

  • Problems types
  • Problem Definition - What When Where
  • Why "who" is not important
  • Causes and Time Lines
  • 5 Whys and Beyond
  • Cause and Effect Charts
  • The need for evidence
  • Solution brainstorming
  • Solution Qualification
  • Selecting Effective Solutions!

Who should attend?

  • Engineers
  • Project Engineers 
  • LEAN Specialists 
  • 6 Sigma Black Belts
  • Maintenance Analysts
  • Maintenance
  • Designers Engineers
  • Safety Representatives
  • Operators
  • Administrators
  • Maintenance trades
  • Graduates
  • Continuous Improvement Personnel
  • Business Analysts
  • IT Professionals
  • Human Resources Personnel
  • Supply Chain Specialists
  • Logistics Specialists
  • Customer Service Personnel
  • Healthcare Case Managers
  • Healthcare Process Improvement Specialists

Industries that will benefit:

  • Oil and Gas
  • Mining
  • Steel
  • Automotive
  • Energy
  • Manufacturing Plant
  • Repetitive Manufacturing
  • Food and Beverage
  • IT
  • Healthcare
  • Retail & Customer Service

 

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RCA201 - Root Cause Analysis Facilitators Course

 

Course Duration: 2 Days

Course Overview:

  • The purpose of this course is to provide students with the knowledge and skills necessary to facilitate an effective problem analysis
  • This course is ideal for anyone whose job involves problem solving. As a minimum, all supervisors and lead personnel should take this course
  • Course is run over 2 days during which  the participants will apply everything learned to solve an exercise problem. Each student will be given the opportunity to facilitate a group in effective analysis.

Course Key Learning:

  • The course provides a working knowledge of the Apollo Root Cause Analysis method way of thinking. This is the most popular course, and the one taught in all public seminars. It assists anyone in understanding fundamental problem solving processes
    and how to facilitate an effective investigation.

Course Modules:

  • Problems
  • Problem Definition - What When Where
  • Why "who" is not important
  • Causes and Time Lines
  • 5 Whys and Beyond
  • Review of RealityCharting software and practical experience using the software to generate charts and reports
  • Cause and Effect Chart creation
  • The need for evidence
  • Solution brainstorming
  • Solution Qualification
  • Selecting Effective Solutions!
  • Group Facilitation skills
  • Common Traps
  • Incident investigation - Program elements
  • Accreditation


Who should attend?

  • Engineers
  • Reliability Practitioners
  • Project Engineers/managers
  • LEAN Specialists
  • 6 Sigma Black Belts
  • Maintainers
  • Designers
  • Safety officers
  • Team leaders
  • Operators
  • Managers
  • Continuous Improvement Personnel
  • Business Analysts
  • IT Professionals
  • Human Resources Personnel
  • Supply Chain Specialists
  • Logistics Specialists
  • Customer Service Personnel
  • Healthcare Case Managers
  • Healthcare Process Improvement Specialists

Industries that will benefit:

  • Oil and Gas
  • Mining
  • Steel
  • Automotive
  • Energy
  • Manufacturing Plant
  • Repetitive Manufacturing
  • Food and Beverag
  • IT
  • Healthcare
  • Retail & Customer Service

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RCA301 - Incident Investigation for Root Cause Investigators

 

Course Duration: 2 Days

Course Overview:

The purpose of this course is to provide the knowledge and skills necessary to conduct a thorough incident investigation.

Course Key Learning:

Incidents occur every day in a workplace. The failure of people, equipment, the environment and management systems to behave as expected cause most of these incidents. Incidents and injuries are always undesirable. Investigating incidents is important to learn what went wrong so repeat occurrences can be prevented. In this workshop, attendees will learn why to conduct incident investigations and how to conduct investigations that get to the root causes and help prevent further incidents. The Apollo Root Cause Analysis method is used to solve problems in this incident investigation class.

Course Modules:

  • Benefits of Incident Investigation
  • Role and qualification of an Investigator
  • Team selection
  • Data collection at site
  • Interview techniques
  • Incident causal analysis
  • Cause & Effect chart production
  • Reporting incl. recommended solutions

Who should attend?

  • Engineers
  • Reliability Practitioners
  • Project Engineers/managers
  • LEAN Specialists
  • 6 Sigma Black Belts
  • Maintainers
  • Designers
  • Safety officers
  • Team leaders
  • Operators
  • Managers
  • Continuous Improvement Personnel
  • Business Analysts
  • IT Professionals
  • Human Resources Personnel
  • Supply Chain Specialists
  • Logistics Specialists
  • Customer Service Personnel
  • Healthcare Case Managers
  • Healthcare Process Improvement Specialists


Industries that will benefit:

  • Oil and Gas
  • Mining
  • Steel
  • Automotive
  • Energy
  • Manufacturing Plant
  • Repetitive Manufacturing
  • Food and Beverage
  • IT
  • Healthcare
  • Retail & Customer Service

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RCA401 - Root Cause Analysis Super User Workshop

 

Course Duration: 1 Day

Course Overview:

The purpose of this course is to improve the knowledge and skills of root cause analysis facilitators to increase their problem solving effectiveness and facilitation management skills. This course is suitable for experienced facilitators who are conducting a lot of investigation and would like to fine tune their skills to become an expert in the method.

Course Key Learning:

This course is for people who have previously completed the 2 day Facilitators course. The course goes beyond the Apollo Root Cause Analysis methodology and teaches students effective skills that help them to become expert facilitators. Students will learn practical skills that will help them to better understand the management and process of effective facilitation

Course Modules:

  • Critical Elements of Successful Facilitation
  • Facilitation Exercises
  • Interview Exercises
  • Managing Incidents
  • Apollo RCA and Six Sigma
  • Apollo RCA and Human Error
  • Essential Elements of Managing a Root Cause Analysis Program
  • RealityCharting® Exercises
  • Databases and Tracking Actions
  • Analysing Systemic Causes

Who should attend?

  • Engineers
  • Reliability Practitioners
  • Project Engineers/managers
  • LEAN Specialists
  • 6 Sigma Black Belts
  • Maintainers
  • Designers
  • Safety officers
  • Team leaders
  • Operators
  • Managers
  • Continuous Improvement Personnel
  • Business Analysts
  • IT Professionals
  • Human Resources Personnel
  • Supply Chain Specialists
  • Logistics Specialists
  • Customer Service Personnel
  • Healthcare Case Managers
  • Healthcare Process Improvement Specialists


Industries that will benefit:

  • Oil and Gas
  • Mining
  • Steel
  • Automotive
  • Energy
  • Manufacturing Plant
  • Repetitive Manufacturing
  • Food and Beverage

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RCA501 - Root Cause Analysis for Refineries and Oil & Gas

 

Course Duration: 2 Days

Course Overview:

The purpose of this advance course is to provide RCA training for the Oil & Gas and Petrochemical Industries. This hands-on 2 day RCA course addresses various knowledge sources including API 571, ASME PCC-3, ISO 14224.

Course Key Learning:

  • How to utilize the existing standards as a framework for preparation and development of a project within Oil and Gas, Refining or petro chemical operations.
  • Where to find key pieces of evidence within the API framework and organization records.
  • Which experts are required on your team for which processes.
  • Using the Go kit

Course Modules:

  • System Boundaries
  • RCA Review
  • API 571 Overview
  • ASME PCC-3 Typical Damage Mechanisms
  • ISO 14224 reporting
  • Case Study - Refinery Fire and Explosion
  • Case Study - Poly Vinyl Explosion and Fir
  • eCase Study - Upstream Oil and Gas
  • Case Study - Petro Chemical Process

Who should attend?

  • Reliability Engineers
  • Maintenance Analysts
  • Maintenance Superintendents
  • Design Engineers
  • Plant Performance Engineers
  • OH&S Staff
  • Process Owners
  • Safety Barrier Program Owners
  • Oil and Gas Professionals
  • Petro Chemical Process Operators
  • Continuous Improvement Personnel
  • Business Analysts
  • IT Professionals
  • Human Resources Personnel
  • Supply Chain Specialists
  • Logistics Specialists
  • Customer Service Personnel
  • Healthcare Case Managers
  • Healthcare Process Improvement Specialists


Industries that will benefit:

  • Oil and Gas
  • Refineries
  • Petro Chemical Processes
  • Energy
  • Manufacturing Plant
  • Repetitive Manufacturing
  • IT
  • Healthcare
  • Retail & Customer Service

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