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Find the root causes. Implement effective solutions.

Solve recurring problems.

Root Cause Analysis (RCA), done correctly, identifies cause and effect relationships for a defined problem, event or incident. Effective causal identification is critical to support the generation of effective solutions. The ability to prevent problems from recurring, delivers ongoing value through continuous improvement to the organization.


Are you experiencing any of these problems?

  • Spending more time reporting problems than solving them
  • The solutions you implement don’t appear to work
  • You implement the same solutions over and over again
  • Problem solving seems opinion based, not fact based

ARMS Reliability is licensed to be a worldwide trainer in use of the Apollo Root Cause Analysis methodology and a reseller of the associated software, RealityCharting®. The Apollo Root Cause Analysis methodology, created by Dean Gano, is a simple, but powerful, 4 step problem solving method that; defines the problem, determines the causes, finds effective solutions and provides confidence that the problem will not recur.

How we can help

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Solve recurring problems

Our approach and Apollo Root Cause Analysis methodology ensures that in every investigation, we establish the cause and effect relationships, collect evidence and generate effective solutions that will prevent the recurrence of problems.

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Embed an effective RCA program

Using our structured facilitative approach to program development ensures effective implementation, uptake and alignment of the RCA program to your organization.

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Fast implementation

We can establish quick wins with a RCA program through initial implementation assistance and on going support, including technical solutions as required, education and awareness sessions and initial investigation support.

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Hands on facilitation support

Our external facilitators can add efficiency and value to, particularly large or complex investigations. Our experienced hand enables a structured, evidence-based, analysis leading to the best solutions.

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Program audit

Regular program success audits are key to ensure your program remains healthy, continues to address appropriate problems, effective solutions are being generated and implemented and performance is improving.