A global oil & gas producer with more than 50 production sites and 80,000 employees spread across 5 continents around the world.
This company is a long-time user of the Apollo Root Cause Analysis methodology. Their North American Reliability Engineering and Maintenance team has trained more than 200 people in the method and completed between 200-300 RCA investigations over the last decade.
They had amassed a large database of RCAs, but had no central place to store them and no good way to search the information contained within them.
The company decided it was time for an enterprise tool that would consolidate and house all their RCA files from their more than 30 North American sites in one central, cloud-based location. RC Pro™ fit the bill, offering a comprehensive, web-based database where the company could securely store all the information related to their RCAs - solutions, causes, equipment types, photos, internal resources, reports, and more. They did a mass migration of all their RCA files into the RC Pro™ system, being careful to tag and classify those past RCAs so all of the information would be highly searchable.