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ARMS Reliability provides skilled investigators who complete a thorough investigation either on-site or at a neutral venue should the circumstances require.

When incidents occur, it can be a challenging task for organizations to respond effectively. Our team of experts are skilled in facilitating a non-biased investigation, offering a more focused and effective approach to the incident. Whether it be a major incident or an ongoing chronic issue within the organization, we are able to provide an expedited and highly efficient incident investigation and Root Cause Analysis – especially for highly complex and technical issues.

Investigation services include:

  • Facilitating the investigation of the incident/s
  • Compiling evidence
  • Creation and submission of cause-and-effect chart (RealityChart)
  • Presentation of final report
  • Client option of ARMS presenting findings of RCA in person or via webinar to key stakeholders
  • Continued support via phone, webinar or in person

Why call upon ARMS Reliability to investigate an incident? 

Non-Biased Investigation

When a neutral party carries out the investigation preconceived ideas are eliminated and the investigation is more focused and effective.

Expedited Investigation

Our highly experienced senior investigators are the most efficient way to get the job done in a timely manner.

Required By Regulatory Organizations

We provide everything you need to document when a third party investigation is required by law.

Keep Your Resources on Task

With an outside resource on the investigation you don't need to interrupt business as usual when an incident occurs.

High Severity or Sensitive Issues

When your staff or external contractors are involved in a high severity incident, greater objectivity and expert investigation skills are required to minimize internal confrontations.

Complex Investigation

Whether you lack trained investigators or find an investigation stalled due to complexity we have the experience necessary to complete in-depth investigations that lead to the most effective solutions.

Get Consistent Results

Our investigation services provide consistent results complete with, timeline, evidence, cause and effect chart, presentation of final report and corrective action tracking.

Coach and Mentor Your Team

Expert assistance can also provide motivation for internal facilitators and investigators and act as a mentoring resource.

We're Always on Call

With expert investigators across multiple countries, we are flexible and able to offer investigation services at any location with short lead times.

Challenge Your Status Quo

Continuous improvement should not rely on doing things the way they have always been done.