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General Terms & Conditions

By purchasing products or engaging services from ARMS Reliability Pty Limited, including both paid and free products and services, you acknowledge that you have read, understand and agree to be bound by ARMS Reliability's Terms & Conditions

Copyright and Intellectual Property

Except as permitted by applicable copyright law, you may not reproduce or communicate any of the content on the Website, including files downloadable from this website, without the express written permission of ARMS Reliability.

The Apollo Root Cause Analysis methodology was created by Dean L. Gano and Apollonian Publications. ARMS Reliability are licensed to use and distribute Apollo Root Cause Analysis methodology materials, be a worldwide trainer in use of the Apollo Root Cause Analysis methodology and a reseller of the associated software.

Training Course Terms & Conditions

Refund Policy

  • Please note that if the venue is changed you will ONLY be contacted via the email address given to us on the registration form. 
  • If you are unable to attend, a substitute participant is welcome or a credit can be provided for a future course/workshop/seminar. 
  • A full refund (minus 10% administration fee) will only be made for cancellations made before 14 days before the course starts. 
  • ARMS reserves the right to cancel, postpone or change venues.