A 1 day introduction to effective problem solving and root cause analysis.
This is a perfect first course in effective problem solving for anyone in a managerial or supervisory role and a required course for managers who participate in a Root Cause Analysis
The students will learn how to apply RCA to both simple systems and complex groups of systems.
Course Key Learning
The students will learn the Apollo Problem Solving methodology. They will work several instructor - led exercises that build upon each other to learn how to identify causes and to recognize the difference between actions and conditions.
The students will be exposed to a new way of thinking about a problem and learn a step by step method to solve any problem the work place can present.
Each module builds upon the progression of effective solution generation in an approach that complements the RCA method facilitator course.