A 1 day introduction to effective problem solving using Root Cause Analysis
This is a perfect first course into effective problem solving and a required course for anyone who participates in Root Cause Analysis
Students will learn how to apply RCA to both simple systems and complex groups of systems
Course Key Learning
The students will learn root cause analysis. They will work several instructor - led exercises that build upon each other to learn how to identify causes and to recognize the difference between actions and conditions.
The students will be exposed to a new way of thinking about a problem and learn a step by step method to solve any problem the work place can present.
Each module builds upon the progression of effective solution generation in an approach that complements the RCA Facilitator Course and its methodology.