Course Overview
- A 1 day introduction to effective problem solving using Root Cause Analysis
- This is a perfect first course into effective problem solving and a required course for anyone who participates in Root Cause Analysis
- Students will learn how to apply RCA to both simple systems and complex groups of systems
Course Key Learning
- The students will learn root cause analysis. They will work several instructor - led exercises that build upon each other to learn how to identify causes and to recognize the difference between actions and conditions.
- The students will be exposed to a new way of thinking about a problem and learn a step by step method to solve any problem the work place can present.
- Each module builds upon the progression of effective solution generation in an approach that complements the RCA Facilitator Course and its methodology.
Course Modules
- Problems types
- Problem definition: what, when, where
- Why "who" is not important
- Causes and time lines
- 5 Whys and beyond
- Cause and effect charts
- The need for evidence
- Solution brainstorming
- Solution qualification
- Selecting effective solutions!
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Industries that will benefit?
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- Oil and Gas
- Mining
- Power & Utilities
- Aviation
- Manufacturing Plant
- Repetitive Manufacturing
- Food and Beverage
- IT
- Healthcare
- Retail & Customer Service
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What is the duration of the course?
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The course duration is 1 day
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Who should attend?
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- Engineers
- Project Engineers
- LEAN Specialists
- 6 Sigma Black Belts
- Maintenance Analysts
- Maintenance
- Designers Engineers
- Safety Representatives
- Operators
- Administrators
- Maintenance trades
- Graduates
- Continuous Improvement Personnel
- Business Analysts
- IT Professionals
- Human Resources Personnel
- Supply Chain Specialists
- Logistics Specialists
- Customer Service Personnel
- Healthcare Case Managers
- Healthcare Process Improvement Specialists