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Course Overview

  • A 1 day introduction to effective problem solving using Root Cause Analysis
  • This is a perfect first course into effective problem solving and a required course for anyone who participates in Root Cause Analysis
  • Students will learn how to apply RCA to both simple systems and complex groups of systems

Course Key Learning

  • The students will learn root cause analysis. They will work several instructor - led exercises that build upon each other to learn how to identify causes and to recognize the difference between actions and conditions.
  • The students will be exposed to a new way of thinking about a problem and learn a step by step method to solve any problem the work place can present.
  • Each module builds upon the progression of effective solution generation in an approach that complements the RCA Facilitator Course and its methodology.

Course Modules

  • Problems types
  • Problem definition: what, when, where
  • Why "who" is not important
  • Causes and time lines
  • 5 Whys and beyond
  • Cause and effect charts
  • The need for evidence
  • Solution brainstorming
  • Solution qualification
  • Selecting effective solutions!
Industries that will benefit? arrow icon
  • Oil and Gas
  • Mining
  • Power & Utilities
  • Aviation
  • Manufacturing Plant
  • Repetitive Manufacturing
  • Food and Beverage
  • IT
  • Healthcare
  • Retail & Customer Service

What is the duration of the course? arrow icon

The course duration is 1 day

Who should attend? arrow icon
  • Engineers
  • Project Engineers 
  • LEAN Specialists 
  • 6 Sigma Black Belts
  • Maintenance Analysts
  • Maintenance
  • Designers Engineers
  • Safety Representatives
  • Operators
  • Administrators
  • Maintenance trades
  • Graduates
  • Continuous Improvement Personnel
  • Business Analysts
  • IT Professionals
  • Human Resources Personnel
  • Supply Chain Specialists
  • Logistics Specialists
  • Customer Service Personnel
  • Healthcare Case Managers
  • Healthcare Process Improvement Specialists

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